Orders are processed and shipped on business days only. Monday through Saturday, 9:00am - 5:00pm EST. Exludes U.S. Federal Holidays.
Please note we aren't responsible for incorrect delivery addresses provided at checkout and cannot change the address after order has shipped out.
Shipping Fees are non refundable. This applies for returns and any failed delivery from the carrier.
U.S. ground standard shipping is via USPS or UPS.

We offer flat-rate shipping within the U.S., with free shipping on orders over $45.
Please allow 1-2 business days for oder processing, and additional 3-5 days for delivery.
Delivery to Alaska and Hawaii is via USPS.

Shipping

Return & Refund Policy

Last updated: May 1, 2026

Thank you for shopping at AGNODICE.

If, for any reason, You are not completely satisfied with a purchase We invite You to review our policy on refunds and returns.

The following terms are applicable for any products that You purchased with Us.

Returns

We accept returns for eligible defective and non-defective products within 30 days of delivery.

To qualify for a return, items must be unused, unopened, and in their original packaging.

Due to the nature of skincare and body care products, opened or used items are not eligible for return unless defective or damaged.

Free return shipping is included for eligible returns.

Once your return is received and inspected, refunds are processed within 14 days to the original payment method.

If your order arrives damaged or incorrect, please contact us and we will make it right.

Exchanges

We accept exchanges for defective or damaged items when stock is available.

Your Order Cancellation Rights

Orders may be cancelled before shipment. Once an order has been processed or shipped, it can no longer

be canceled and will fall under our Return & Refund Policy.

To request a cancellation, please contact us as soon as possible:

By email: info@agnodice.net
By visiting this page on our website: https://www.agnodice.net/contact

If a cancellation is approved before shipment, a full refund will be issued to the original payment method.

Conditions for Returns

To be eligible for a return, please ensure that:

The item was purchased within the last 30 days.
The item is unused, unopened, and in its original packaging.
Proof of purchase may be required.

The following item s are not eligible for return:

Opened or used skincare, body care, or personal care products unless defective or damaged.
Personalized or custom-made items.
Gift cards or final sale items, where applicable.
Products damaged through misuse, improper storage, or normal wear after delivery.

We reserve the right to decline returns that do not meet the above conditions.

Returning Goods

To begin a return please contact us at info@agnodice.net or through our contact page:

https://www.agnodice.net/contact

For eligible returns, a prepaid return label is included with your shipment.

Please package returned items securely in their original packaging whenever possible and follow

the provided return instructions.

Items returned without prior authorization may not be accepted.

Once the returned item is received and inspected, refunds are processed within 14 days to the original payment method.

Exchanges

We accept exchanges for defective or damaged items when stock is available.

To request an exchange, please contact us within 30 days of delivery.

Contact Us

If you have any questions regarding Shipping, Returns, or your order please contact us:

By email: info@agnodice.net
By visiting this page on our website: https://www.agnodice.net/contact

Legal Definitions

For the purposes of this policy "we," "us," "our," and "Company"

refer to AGNODICE LLC, Orlando, FL 32825, USA